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Bug Report Blank and Black screen

Discussion in 'Bug Reports' started by Reasons, Mar 10, 2018.

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  1. Reasons

    By:ReasonsMar 10, 2018
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    Hi. I joined today and downloaded the client but it won't open. All I see is a back screen. So I cannot get in the world. What shall I do?
     

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  2. Adam

    By:AdamMar 10, 2018
    Developer
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    Hey @Reasons - that's not good. Can you contact support, and include some information about your computer. (Model, and any information you know such as graphics card)

    It could be some kind of graphics driver related issue, but there may be some options to help.
     
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  3. Reasons

    By:ReasonsMar 11, 2018
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    Thanks! I will. Cheers!
     
  4. Reasons

    By:ReasonsMar 14, 2018
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    Contacted support. even posted on FB. No response. Thanks for your assistance though. I give up.